Log in or Create a profile

  • Support Home
  • Public Discussion
  • Knowledge Base / FAQ
  • Go to Roomorama →

Roomorama Support

Search the Knowledge Base

Search by keywords (formatting, account, email) or type in a question (I have a problem with the account screen)

Recent Articles

  • How do I edit the details, amenities and photos of my listing(s)?
  • How do I edit the availability and rates of my listing(s)?
  • What happens if I need to cancel an existing booking?
  • How do I protect myself against guest cancellations?
  • How do I upload my own cancellation policy?
  • Getting Started

    • How does the Roomorama process work?
    • How do payments work on Roomorama?
    • How secure is Roomorama?
    • Does Roomorama cost anything?
    • What types of listings are available on Roomorama?
    • View all (6 more)
  • Account & Settings

    • How do I access my account information?
    • I am not receiving emails from Roomorama, is there something wrong?
    • My password is lost or forgotten, what do I do?
    • How can I view/edit my personal profile?
    • Can a second person receive Roomorama email notifications?
    • View all (3 more)
  • For Guests (Travelers, Nomads & Jet-setters)

    • How does Roomorama work?
    • Is it safe to pay for my accommodation online?
    • What payment options do I have?
    • My credit card was declined. What do I do?
    • If the host confirms the availability for me, does this mean these days are reserved?
    • View all (27 more)
  • For Hosts (Homeowners & Property Managers)

    • How do I list a property on Roomorama?
    • How do I get paid?
    • Do I have to pay to list a property?
    • What if I have multiple spaces that I would like to rent out?
    • How does the Roomorama process work for hosts?
    • View all (24 more)
  • Rules

    • Does Roomorama monitor messages and information displayed on properties and profiles?
    • Why English only? What if I don't speak English very well?
    • Profile information & Property description
    • Contacting hosts and guests
    • Property images
    • View all
  • Contact Us

    • Call Roomorama and speak to a representative
    • How to contact Roomorama Help desk
    • What is the response time to a member inquiry?
    • View all
  • Glossary

    • Certified Host
    • Inquiry
    • My Travel Plans Tab
    • Host Activity Tab
    • ShoutOuts
    • View all (1 more)
  • Foreign Language Guides & Tutorials

    • Guida in italiano per proprietari e gestori di immobili
    • Guía de usuario en español para propietarios y administradores
    • View all
  • Tips, Resources & Guides

    • Helpful Hints to make a successful booking
    • View all

Recent Discussions

No discussions yet!

Recent Articles

How do I edit the details, amenities and photos of my listing(s)?
How do I edit the availability and rates of my listing(s)?
What happens if I need to cancel an existing booking?
How do I protect myself against guest cancellations?
How do I upload my own cancellation policy?

Tender™ is an entp production.